INSTITUTE OF CUSTOMER SERVICE
03316394 · Active · Private Limited Guarant Nsc Limited Exemption · 29 yrs · London
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What Chris sees
Filing calendar
Next annual accounts are due by 31 Dec 2027. Confirmation statement is due 25 Feb 2027 (last filed 11 Feb 2026).
Next accounts
31 Dec 2027
Next confirmation
25 Feb 2027
Financial story
- Assets
- Not reported
- Cash
- Not reported
- Net worth
- Not reported
- Liabilities
- Not reported
- Turnover
- Not reported
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INSTITUTE OF CUSTOMER SERVICE
03316394Active· Private Limited Guarant Nsc Limited Exemption· England Wales· 1997-02-11Incorporated 1997-02-11Health 90/100 · Strong
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People intelligence
Active directors
7
Active secretaries
1
Appointed · 12mo
1
Resigned · 12mo
2
25% board churn in the last 12 months — worth investigating.
Recent board changes
- SMITH, Lesley Anne· DirectorAppointed 2026-09-01
- MACLEOD, David Torquil· DirectorResigned 2026-07-08
- HAWKE, Giles James Martin· DirectorResigned 2026-06-30
- STARR, Jacqueline· DirectorAppointed 2024-10-01
ARMAH, Winifred Naa Deedei
Secretary
- Appointed
- 2024-07-17
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CAUSON, Joanna Esther
Director
- Appointed
- 2009-03-30
- Nationality
- British
- Residence
- United Kingdom
- Born
- 11/1967
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COWIE, Jonathan Alexander
Director
- Appointed
- 2016-07-20
- Nationality
- British
- Residence
- United Kingdom
- Born
- 12/1967
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EDWARDS, Graham Winston
Director
- Appointed
- 2022-07-13
- Nationality
- British
- Residence
- Wales
- Born
- 01/1954
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FELL, Shirley Elizabeth
Director
- Appointed
- 2016-07-20
- Nationality
- British
- Residence
- United Kingdom
- Born
- 03/1964
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PITT, Christopher John
Director
- Appointed
- 2024-06-05
- Nationality
- British
- Residence
- England
- Born
- 03/1967
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SMITH, Lesley Anne
Director
- Appointed
- 2026-09-01
- Nationality
- British
- Residence
- England
- Born
- 11/1971
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STARR, Jacqueline
Director
- Appointed
- 2024-10-01
- Nationality
- British
- Residence
- United Kingdom
- Born
- 09/1971
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COOPER, Paul Anthony
Secretary
- Appointed
- 2001-06-28
- Resigned
- 2005-08-01
- Nationality
- British
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LEONARD, William
Secretary
- Appointed
- 2011-04-01
- Resigned
- 2024-07-17
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LILLEY, Catherine Anne
Secretary
- Appointed
- 2005-08-01
- Resigned
- 2011-03-31
- Nationality
- British
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RODWAY, John
Secretary
- Appointed
- 1997-02-11
- Resigned
- 2001-06-28
- Nationality
- British
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CHAPMAN, Mary Madeline
Director
- Appointed
- 2009-07-09
- Resigned
- 2015-07-15
- Nationality
- British
- Residence
- England
- Born
- 03/1949
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CLARK, Graham Ronald
Director
- Appointed
- 2006-03-14
- Resigned
- 2012-07-19
- Nationality
- British
- Residence
- United Kingdom
- Born
- 02/1949
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CONNOCK, Stephen Leslie
Director
- Appointed
- 1997-02-11
- Resigned
- 2001-06-28
- Nationality
- British
- Residence
- United Kingdom
- Born
- 11/1949
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COOPER, Paul Anthony
Director
- Appointed
- 1999-09-07
- Resigned
- 2005-06-30
- Nationality
- British
- Born
- 06/1948
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CRAWFORD, Robert
Director
- Appointed
- 2005-03-15
- Resigned
- 2009-07-09
- Nationality
- British
- Residence
- Scotland
- Born
- 11/1949
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DAVIES, David Wyndham
Director
- Appointed
- 1997-02-11
- Resigned
- 2001-06-28
- Nationality
- British
- Residence
- England
- Born
- 09/1947
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DELL, Peter Lawson, Professor
Director
- Appointed
- 1997-10-01
- Resigned
- 1999-11-26
- Nationality
- British
- Born
- 10/1934
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ELEAZU, Oke Amogu
Director
- Appointed
- 2012-09-01
- Resigned
- 2018-08-31
- Nationality
- British
- Residence
- England
- Born
- 12/1967
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GAIT, Mark James
Director
- Appointed
- 2019-09-01
- Resigned
- 2024-06-12
- Nationality
- British
- Residence
- United Kingdom
- Born
- 08/1971
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HAWKE, Giles James Martin
Director
- Appointed
- 2010-09-01
- Resigned
- 2026-06-30
- Nationality
- British
- Residence
- United Kingdom
- Born
- 11/1969
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HAWKE, Giles James Martin
Director
- Appointed
- 2010-07-15
- Resigned
- 2010-07-15
- Nationality
- British
- Residence
- United Kingdom
- Born
- 11/1969
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HEALD, Graham William
Director
- Appointed
- 2012-09-01
- Resigned
- 2016-01-31
- Nationality
- British
- Residence
- United Kingdom
- Born
- 06/1966
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JOHNS, Edward Alistair, Dr
Director
- Appointed
- 1997-02-11
- Resigned
- 2009-07-09
- Nationality
- British
- Residence
- United Kingdom
- Born
- 11/1936
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JOHNSTON, Robert, Professor
Director
- Appointed
- 2002-12-01
- Resigned
- 2005-07-30
- Nationality
- British
- Born
- 02/1953
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KELLETT, Sarah
Director
- Appointed
- 2004-06-01
- Resigned
- 2004-12-31
- Nationality
- British
- Born
- 09/1962
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KENDALL, Howard Stanley
Director
- Appointed
- 2001-04-03
- Resigned
- 2002-05-18
- Nationality
- British
- Residence
- England
- Born
- 10/1954
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MACLEOD, David Torquil
Director
- Appointed
- 2023-02-01
- Resigned
- 2026-07-08
- Nationality
- British
- Residence
- England
- Born
- 05/1952
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O'DONOVAN, Ita Mary, Dr
Director
- Appointed
- 2002-10-10
- Resigned
- 2005-06-30
- Nationality
- British
- Born
- 05/1946
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PARSONS, David John
Director
- Appointed
- 1998-01-01
- Resigned
- 2009-03-31
- Nationality
- British
- Residence
- United Kingdom
- Born
- 08/1949
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PUGH, Paul William
Director
- Appointed
- 2015-09-01
- Resigned
- 2021-08-31
- Nationality
- British
- Residence
- England
- Born
- 08/1960
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REED, Charles Patterson
Director
- Appointed
- 2002-10-10
- Resigned
- 2010-07-15
- Nationality
- British
- Residence
- England
- Born
- 07/1951
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ROBERTS, Simon John
Director
- Appointed
- 2015-07-15
- Resigned
- 2022-07-13
- Nationality
- British
- Residence
- England
- Born
- 01/1971
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RODWAY, John
Director
- Appointed
- 1998-10-20
- Resigned
- 2001-06-28
- Nationality
- British
- Born
- 09/1946
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ROSS, Cathryn Elizabeth
Director
- Appointed
- 2019-03-05
- Resigned
- 2023-01-31
- Nationality
- British
- Residence
- England
- Born
- 04/1974
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SINCLAIR, John
Director
- Appointed
- 1999-01-01
- Resigned
- 2001-06-28
- Nationality
- British
- Residence
- United Kingdom
- Born
- 01/1948
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SMITH, Alan Frederick
Director
- Appointed
- 1998-01-01
- Resigned
- 2000-02-03
- Nationality
- British
- Born
- 07/1944
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TOMLINS, John
Director
- Appointed
- 2001-10-25
- Resigned
- 2013-07-18
- Nationality
- British
- Residence
- England
- Born
- 12/1948
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WARD, Alison Jane
Director
- Appointed
- 2005-07-20
- Resigned
- 2013-07-18
- Nationality
- British
- Residence
- United Kingdom
- Born
- 04/1959
See every company they're a director of →